Frequently Asked Questions

Please click or touch a question below to view the answer.
What is Roland Cloud?

What is the forthcoming subscriber loyalty rewards program that I've been hearing about?

Why are these synths being made available by subscription only? Can I simply purchase the synths I want outright?

I have subscribed, what do I do next?

Can I use hardware other than Roland hardware to control Roland Cloud Software synthesizers?

I have downloaded my instruments, now what?

How much hard drive space will these instruments take up on my computer?

I'm interested in working for Roland Cloud, where do I start?

When I try to authenticate my instrument, it asks for a user name and password. Where do I find these?

How do I zoom the instrument UI?

How do I authenticate the AIRA or LEGENDARY series of synthesizers?

Do I need to be online to use these instruments?

What happens if I cancel my subscription? Do the instruments stop working, or do they uninstall?

I have already purchased a PLUG OUT Synth from the Roland Contents Store- what does the change to a subscription service under Roland Cloud mean for me?

No sound is coming from the SYSTEM-8, JUPITER-8, and JUNO-106! How do I fix this?

Why are the LEGENDARY series synthesizers so intensive on my CPU?

What is the difference between the Anthology series and the Legendary Series?